On December twenty five, My 3 sons and I had a flight from Cleveland to Phoenix which was to depart at seven:50 which has a cease in Charlotte NC. At about three or 4 pm to the day of our departure, American Airways delayed our flight which would make us overlook our connection in Charlotte which experienced no other flights out to Phoenix that working day OR the next! And why the delay? No explanation. So with none help from an AA agent..(Just about just as if it had been our fault) we located A different flight by way of Dallas…which still left in an hour or so and also a 50 percent. We built it towards the airport but with One more impolite AA representative, (I recognized it was occupied with the holidays and all) I was assured which i could get my bag in Dallas considering that we now experienced to spend the night time there. I asked him regarding the tag that seemed like it absolutely was checked to Phoenix and he explained curtly, you’ll just decide it up in Dallas and recheck it in the morning. Properly the bag didn't help it become within the conveyer in Dallas. When I questioned A different representative over it, he reported it had been in a large space and it absolutely was likely out whenever we remaining each morning. I informed him I desired it for my lodge continue to be, and he instructed me it would acquire four several hours to acquire it. All right…nevermind…I’ll be back again below in four several hours!!! So I remaining with the Dallas hotel with out my luggage.. Got on our flight another early morning and took off promptly.
We are extremely pissed off seeking to find out about our edge miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India were canceled. We need to know our miles status and if any miles are already canceled we need them reinstated.
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Once i got to your complimentary hotel that American setup for me, I known as 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights that were out there on USAIR. She advised me there have been no open seats on any of your early USAIR flights. I had been on the web and could see that there have been out there flights. I truly booked a flight to establish it to her.
on oct,21 I was returning property from dallas tx to Greensboro n.c. on fligt aa3071 whilst on my assigned seat a cockaroach was from the front seat before me the individual sitting down next to me observed it to we known as the fligt atendent and would not arrive untell a number of requires her interest the brot a person to come check an just said its ok and still left we needed to journey each of the way home asking yourself where that cockaroach was and were did it go it had been an extremely discusting trip but had to acquire it again home .
My Mother experienced a worst working experience with AA flight.my Mom is 81 yrs.outdated lady who doesn't discuss English.We requested wheelchair help as a result of her arthritis and a language difficulty.We experienced reconfirmed out request prior to her departure and a few days prior to all with each other four times.At DFW airport she required to improve plane.She got off the airplane and was instructed to look ahead to a wheelchair assistance.Right after waiting while nobody arrived to help her.On account of not acquiring a wheelchair assistance promptly she missed her connecting aircraft to N.J.By some means she regulate to acquire a aircraft although not right up until upcoming morning.Agent was helping her to make an arrangement for her to stay right away within the Airport.
I want a credit history for the flight we skipped from Phoenix to Spokane. We missed the flight since it took us so extended to have thru customs. We had been flying from Mazatlan and going thru customs in Phoenix.
it's pitiful to own to report that my many emails to Customer Relations have not been answered as of thus far October 29, a complete not enough the most elementary courtesy toward an 84 yrs outdated Initial-Class passenger and Repeated Flier….
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Following looking through A few of these critiques I'm pretty disappointed AA would not employ the service of new administration. I had a difficulty with leaving our iPad to the airplane. Once i went back on the gate no one would make an effort to return to the airplane and Check out.
On our past trip the leg from the vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so tight I could not go through a journal due to tightness of the seating I think the airplane was an A 320 ,make sure you contact helpful hints me there are actually a few points about the service on the whole,thanks, Brian Galbally
I’m no certain who to ship this concept to…Here is the only email I could locate. I felt that eighty five% in the brokers Operating amongst LGA and JFK amongst 8/9 and 8/ten have been really unfriendly. My husband And that i have been scheduled to fly from LGA to CMH eight/nine around the 6pm flight. As a result of climate it was delayed and after sitting within the Tarmac for more than two hrs was ultimately xld. Comprehensible. I'll say the flt staff members was extremely accommodating, friendly and entertaining. Nevertheless after we waited in line we had been at some point handed new boarding passes with nothing at all explained by The person donning a vest that said “supervisorâ€â€¦he did say this is the 1st and only option (eight/10 at 815pm). We took it and stayed for the airport to determine about standby solutions the following morning when gate brokers returned. If the agents returned (we if training course had been awake 24 hrs at this time) they surprised us by declaring that our alternate return was booked from JFK not LGA…awesome of SOMEONE to inform us this vital depth!
To whom it may problem. I had been really sad with The client service which was supplied by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Really RUDE and UNPROFESSIONAL) Unquestionably not as polite since the movies that happen to be demonstrated prior to the flight leaves. She should have left her Mind-set in your house since I was not the sole passenger on this flight that have her wrath. The flight attendants name is Cher. I had been touring in an exceptionally large group on organization and will definitely Imagine twice about utilizing your airlines. The guide flight attendant was extremely apologetic nonetheless this should not have took place to start with.
I gained the underneath response from American Airlines right after I refused their supply of the $25.00 travel voucher for horrendous service. My reviews were being posted on This website Nevertheless they have been taken off. Their insufficient service Price me time and cash, which I are not able to get back again they usually Consider $25.